Harmful Gambling | Sports Betting
North Carolina
Call volume to North Carolina’s Problem Gambling Helpline has increased significantly since sports betting went online in the state in March.
The free helpline, which operates 24 hours a day/7 day a week, all year long, is staffed by masters-level clinicians and is capable of being translated into over 200 languages.
Amanda Winters, Problem Gambling Administrator for the North Carolina Department of Health and Human Services (NCDHHS) told the North Carolina State Lottery Commission at their meeting Wednesday that overall call volume went up 79%. Specifically, clinical calls, which are calls somebody makes when seeking treatment or help, went up 34%.